One of the biggest reasons domestic placements fail in Kenya is not “bad people” — it’s unclear duties. A family hires a nanny, then adds full-house cleaning, laundry, cooking, and errands… and the worker feels overloaded. Or a worker expects house help duties, but the family expects full childcare too. Conflict starts like that.
This guide helps you define duties clearly (in a Kenyan, realistic way), so your hire starts smoothly and stays stable. You’ll also get a simple template you can copy into your agreement.
Use this to define the role clearly before interviews (and before the worker starts):
Combined roles can work well if expectations are realistic. Define these early:
JOB DESCRIPTION (NANNY / HOUSE HELP / COMBINED ROLE)
Role type: ________________________________ (Live-in / Live-out)
Location (estate/area): _____________________
Start date: ____ / ____ / _______
Core duties (tick)
[ ] Childcare (age: _______) [ ] Cleaning [ ] Laundry [ ] Cooking [ ] Ironing [ ] School runs [ ] Errands
Working hours
Start time: _______ End time: _______ Rest day: _______
Cooking scope
[ ] Kids only [ ] Breakfast only [ ] Full family meals Notes: ___________________________
Rooms included
[ ] Living room [ ] Kitchen [ ] Bathrooms [ ] Bedrooms (which?) ___________________________
Pay
Monthly salary (KES): __________ Pay date: __________ Allowances: ___________________________
Notes / house rules
____________________________________________________________________________________________
Lola Domestic helps families define duties before placement. With Lola Managed, we also support agreed terms and help reduce disputes and messy transitions.
No. Some nanny roles are childcare-only. If cooking is required, agree on it clearly (and what exactly is expected).
Sometimes, but workload must be realistic. If duties are heavy, consider adjusting hours, pay, or splitting roles.
Write duties down, agree on pay date and rest day, and communicate changes early.
Related: More Lola Domestic guides →